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After sales service
All services offered by SENSI Valve are designed to create more value. Timely, high quality and professional after-sales service are the characteristics of SENSI. SENSI Valve is the first to provide you with complete project requirements, technical information, drawings and product specifications, production plans, production inspection and control plans. Professional quality control personnel provide detailed quality tracking for your aftermarket products. Professional customer service and technical staff provide on-site inspection, installation supervision, commissioning and technical training services. SENSI Valve cherishes the communication of every customer, and the comprehensive industrial valve solutions and after-sales service can help you meet the challenges at any time.
Service capacity spare parts sales operation and maintenance customer feedback SENSI has a high-quality valve repair and consulting team, professional positioning, excellent equipment level;
Perfect quality system, effective operation, teamwork; provide timely, high-quality and professional services for customers at home and abroad. Our services include:
● Transportation safety
● Failure analysis and troubleshooting
1. System analysis of possible causes of valve failure;
2. Comprehensively identify faulty valves for risk elimination during risk assessment.
● Product repair, maintenance
1. Accessories, equipment and maintenance plans;
2. Online or offline maintenance and repair;
3. Professional development and maintenance advice and recommendations;
4. Oil, long-distance natural gas pipeline all-welded ball valve and main line valve online maintenance or guidance;
5. Regular inspection and maintenance procedures for the accuracy of special control valves;
6, the valve through the customer site maintenance or the establishment of long-term file links, the establishment of a regular return visit mechanism.
● On-site technical service
1. Professional technical consultation related to valve and pipeline operation;
2. Selection suggestions and professional design of valve replacement plan;
3. Evaluation of the impact of piping processes and media on valves;
Special equipment is provided to help eliminate valve operation.
● Product use and maintenance training
1. Provide professional training courseware;
2. Troubleshoot the actual operation and meet the customer's solution to the full range of industrial valves;
3, for the specific needs of customers to develop personalized solutions, to meet specific media, traffic, traffic, inspection, testing, maintenance cycle and other maintenance recommendations.
● Pledge
1. Professionally and sincerely treat each employee so that they become professionals in the industry;
2, professional, mature team to provide quality services to customers;
3. Honesty, commitment, and long-term cooperation with customers.